The Usersnap feedback and bug tracking tool helps web and mobile teams collect, manage and act on customer feedback. It is a solution to collaborate with your customers directly in the browser and automatically capture, organize and share voice of customer insights with your team.
There is no definitive answer to this question as it depends on what you are looking for in a bug tracking application. If you are mainly interested in the features offered by Usersnap which is specific to customer feedback, you can go for it. But there are other tools out there with better features at much lesser price.
Let me give you some insights here:
Disbug is a bug reporting tool that much more features at a much lesser price. Here are some of the features of Disbug:
Disbug not only improves your internal QA process but also improves overall quality of the product by making you spend more time on development and less time on bugs.
With the all new Disbug widget, you can carry on your entire workflow without switching tabs.
How cool is this?