Userback Pricing: Is it worth the price?

Is Userback really worth the price? We have analysed and come to a conclusion. Userback is a web based platform for feedback collection, bug tracking and sharing that provides a solution for website owners, developers, and agencies to collect user feedback.

Nov 21, 2023
Userback Pricing: Is it worth the price?

What is Userback?

Userback is a web based platform for feedback collection, bug tracking and sharing that provides a solution for website owners, developers, and agencies to collect user feedback from web projects and share information about them with colleagues.
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TAKE A LOOK AT THE BEST VISUAL FEEDBACK TOOL

Userback Pricing

Solo $14/mo 2 members (additional member for $4.5/member) This plan includes: - 1 project - Unlimited reporters - Feedback fidget - Browser extension - Video feedback - Team collaboration - Notifications
Startup $59/mo 10members (additional member for $4.5/member) This plan includes: Everything in Solo, plus: - 5 projects - Unlimited reporters - Session replay - Workflow customization - Project access - Integrations
Deluxe $119/mo 15members (additional member for $4.5/member) This plan includes: Everything in Startup, plus: - 25 projects - Unlimited reporters - Developer tools - Javascript API - User identification - Branding - Export data

Is Userback worth the price?

There is no definitive answer to this question as it depends on what you are looking for in a bug tracking application. If you are mainly interested in the features offered by Userback which is specific to bug reporting, you can go for it. But there are other tools out there with better features at much lesser price.

Do you want only website feedback? Is that all you want for 119$ a month?

What if I told that you could tighten your internal QA loop, perform UI review and get customer feedback for much less?

Let me give you some insights here:
Disbug is a bug reporting tool that much more features at a much lesser price. Here are some of the features of Disbug:
  • Annotated screenshots and screen recording in just a click.
  • Automatic capture of all the technical logs such as console logs, network logs, browser info etc.
  • Allows user to edit live websites directly without switching tabs.
  • Integrates smoothly with project management tools like Jira, Trello etc.
Disbug not only improves your internal QA process but also improves overall quality of the product by making you spend more time on development and less time on bugs.
With the all new Disbug widget, you can carry on your entire workflow without switching tabs. How cool is this?
Disbug has a free version. Have a look at it. Try it. You’ll not regret.