Top 10 feature request tools: Definition, importance and features

A feature request (or feature request form) is a tool that is used to capture and track user feedback and suggestions for a product, website, or application. This blog contains the top 10 tools for feature request collection.

Nov 20, 2023
Top 10 feature request tools: Definition, importance and features

What is a feature request tool?

A feature request (or feature request form) is a tool that is used to capture and track user feedback and suggestions for a product, website, or application. It allows users to submit ideas and suggestions by filling out a short form. This helps developers get feedback from the people who are using the product, and it also allows users to provide feedback in a more organized way.
Feature request forms are an important part of any software development process. By using a feature request form, developers can more easily identify and solve problems that are being faced by users. Additionally, it can help developers prioritize the features that they want to develop.
Having a feature request form in place can also help developers track the progress of their projects. This will help them to determine when certain features are finishable, and it will also help them to assess how well the features are being used.
Overall, having a feature request form in your development process will improve the overall quality of your software products.

How to track Feature Request?

Tracking Feature Requests (FRs) is an important part of any software development project. It helps you to understand the needs of your users and to prioritize the features that need to be developed. There are a number of different ways to track FRs, and the approach that you choose will depend on the type of project that you are working on.
One popular way to track FRs is using a software development framework like JIRA. This platform enables you to create and manage projects, assign tasks to team members, and track milestones and tasks. You can also use JIRA to create custom fields for tracking FRs.
Another popular way to track FRs is using a customer feedback tool like SurveyMonkey. This platform enables you to survey your customers and collect feedback on a variety of topics. You can also use SurveyMonkey to create surveys that ask about specific FRs.
If you are working on a project that does not require any customization or special features, then tracking FRs using a simple spreadsheet may be the best option for you. Simply enter the name of the FR, the date that it was created, and any other relevant information. This approach will allow you to quickly identify which features are being requested most frequently and determine which ones need more attention from your team.
Whatever method you choose, make sure that it is effective in tracking FRs and helping you to prioritize the features that need to be developed.

How To Collect Feature Requests

There's no one-size-fits-all answer to this question, as the best way to collect feature requests depends on the specific needs of your business. However, some tips that may be helpful include:
1. Create a user interface that's easy to navigate - Make sure your users are able to find what they're looking for quickly and easily. This means creating simple and easy-to-understand menus, buttons, and labels.
2. Make it easy for users to report problems - Make sure you have a system in place for users to report any issues or bugs they may encounter. This way, you can quickly address these issues and keep your users happy and satisfied.
3. Increase the visibility of your feature requests - Make sure your feature requests are easily accessible both on your website and on social media platforms like Twitter and Facebook. This will help you attract more attention from potential customers and partners, as well as increase the chances of receiving feedback that will help you improve your business.
4. Keep track of progress - Make sure you track the progress of each feature request so you can see how well it's being implemented and whether any changes are necessary. This way, you can make informed decisions about which requests to prioritise and how best to allocate your resources.

10 Powerful Feature Request Software Tools for Software Teams

Some great software tool options for collecting feature requests include:

1. JIRA

JIRA is a popular software platform used by many software teams to track and manage projects. It has a built-in feature request system that makes it easy to collect andtrack feedback from users.
  • Jira feature request tool offers the ability to create, manage and prioritize user requests. This is convenient for users as it saves time by organizing and managing the various requests in a systematic manner.
  • It also allows users to assign a priority to the request, which helps in deciding which requests should be addressed first.
  • Jira feature request tool provides an overview of all the user requests, so that managers can easily identify and address any issues that have surfaced.
  • Finally, Jira feature request tool makes it easy for managers to approve or reject requests based on their priorities and constraints.

2. GitHub

GitHub is an online source code management service that's widely considered to be one of the best in the business. It has a built-in feature request system that makes it easy to collect and track feedback from users.
GitHub feature request tool is a great way for developers to get feedback on their code and ideas. It also helps developers find collaborators and manage projects more effectively. Here are some of the features that are available through the tool:
  • Add a new issue - This allows developers to raise a new issue for their project. This issue can have any kind of content, such as a bug, suggestion, or question.
  • Browse issues - This allows developers to browse all the issues that are related to their project.
  • Create a pull request - This is used to submit changes to another developer's code on GitHub. When creating a pull request, developers need to provide a description of the change that they want to make and also indicate whether they want their change reviewed or accepted right away.
  • View comments on a pull request - When someone reviews a pull request, they are able to leave comments on it. Comments can be helpful in clarifying why someone wanted to make the change they did and how it impacts the codebase as a whole.
  • Get help - If developers need help with anything related to using GitHub or using the feature request tool, they can go to the help section and find answers to their questions there.
Overall, GitHub feature request tool is a great way for developers to get feedback on their code and ideas, find collaborators, and manage projects more effectively.

3. Asana

Asana is a popular project management tool used by many software teams. It has a built-in feature request system that makes it easy to collect andtrack feedback from users.
  • Users can submit feature requests directly from Asana.
  • The Asana team will review and prioritize the requests as per their importance.
  • The team will communicate the progress of the requests to the users.

4. Trello

Trello is an online board game platform popular among software teams for managing projects and tasks. It has a built-infeature request system that makes it easy to collect andtrack feedback from users.
Trello feature request tool features would include:
  • Ability to add a title and description to each request so that it is more easily searchable.
  • The ability to set a due date and time for requests.
  • A way to categorize requests by type (e.g. development, design, marketing, etc.).
  • A way to prioritize requests based on their importance.
  • An "add card" feature so that users can add cards with specific instructions or information about a request.
  • A way to attach files to requests.
  • An "edit card" feature so that users can modify the instructions or information on a card.

5. Sprint

Sprint is a software development tool used by many software teams to plan, manage and monitor projects. It has afixed price for feature requests which means that it's not as accessible as some of the other options listed here, but itsfeature request system is still very powerful.
Here are the features that are currently being considered for the Sprint feature request tool:
  • Ability to create and manage feature requests
  • Ability to track and manage your feature requests
  • Ability to assign and track team members' progress on feature requests
  • Ability to view and update project status

6. UserVoice

UserVoice is an online platform used by many software teams to collectuser feedback and report on the effectiveness of customer feedback programmes. It has amade-for-the-web platform that makes it easy to collect and track feedback from users.
Uservoice feature request tool features are as follows:
  • A user can submit a new feature request or comment on an existing one.
  • A user can view all the feature requests and comments that are associated with their account.
  • A user can reply to a comment or create a new feature request.
  • A user can flag a comment or feature request for review.
  • A user can attach files to a comment or feature request.

7. Sleekplan

Sleekplan is a software development tool used by many software teams to plan, manage and monitor projects. It has amade-for-the-web platform that makes it easy to collect feedback from users.
  • The ability to create feature requests for specific products or services
  • The ability to request a refund for a product or service
  • The ability to submit multiple feature requests at once
  • The ability to see a list of all the feature requests that have been made recently

Conclusion

We always strive to improve our products and that includes collecting feature requests so that we can better serve our users. However, it can be difficult ascertaining what are the most important features that our users need and want. That's why we've put together a list of 10 powerful tools that can help you collect feature requests with ease. If you're looking for a convenient and efficient way to collect feature requests from your users, these are the perfect tools for you!