7 best user testing tools: features and benefits

Here are the top 10 user testing tools that can help you conduct a structured test of new features and designs. Each tool has its own unique features, making it easy for you to choose one that suits your needs.

Nov 20, 2023
7 best user testing tools: features and benefits
you ever wondered which user testing software is the best for your business? Well, wonder no longer! In this article, we'll take a look at 10 of the best user testing software tools on the market today. From easy-to-use tools to sophisticated software suites, we've got you covered. So whether you're looking to get started quickly or fine-tune your user testing process, these tools will have you up and running in no time!


UserTesting is a great tool for user testing, as it allows you to record and playback user interactions on your website or app. This can be extremely helpful in identifying and resolving issues before they cause any major damage. Additionally, UserTesting provides detailed analysis of your users' behavior, which can help you to improve your site's design and functionality.
To use UserTesting, simply install the software on your computer and sign in. Once you're logged in, click on the "Record" button to start capturing user interactions. You can then play back these recordings and view the user's feedback in detail.
UserTesting is an excellent way to ensure that your website or app is functioning as it should and that users are having a positive experience. It's also a great way to gather feedback early in the development process, so that potential problems can be identified and resolved before they become widespread.
Some of the most important features of UserTesting include:
1. The ability to test websites on a wide variety of devices, including desktop computers, laptops, tablets, and smartphones.
2. The ability to record website sessions and playback them back to users to ensure that they are experiencing the site as it was meant to be experienced.
3. The ability to compare different versions of a website to see how changes affect usability.
4. The ability to export results in various formats, including PDF, CSV, and Excel files.
5. The availability of user feedback feedback forms that allow users to provide feedback about their experience with a website or application.
UserTesting is an essential tool for businesses that want to improve their website usability and functionality. It's easy to use and has many powerful features that make it a valuable resource for testing websites


Loop11 is a user testing tool that helps you to collect feedback from users about your website. It provides a safe and easy way for you to collect feedback from a wide range of users, including those who might not be comfortable giving feedback online. You can also use Loop11 to collect feedback on prototypes, products, and services.
Once you've set up your account, you can start collecting feedback by inviting your users to take part in your tests. You can also set up multiple tests at once, so you can get different groups of users to give you feedback on different aspects of your website.
You can then use the feedback you collect to improve your website and make it more user-friendly. Loop11 also offers reporting features that allow you to track the progress of your tests and see how user feedback affects the results.
By using Loop11, you can collect feedback on a wide range of topics, such as website design, user interface, navigation, content, and more.
Some of the key features of Loop11 include:
  • User input is captured in real time through web browsers or mobile devices
  • Feedback can be collected from a large pool of users worldwide
  • Data can be analyzed to identify the most important feedback items for improvement
  • Feedback can be aggregated and reported in various ways for further analysis and action


Userlytics is a user feedback and engagement tool that helps you understand how your website is being used and how users are interacting with it. It provides you with insights into how people are finding your content, how they're engaging with it, and what areas of your website need more attention.
Userlytics allows you to collect feedback in a variety of ways, including surveys, comments, and ratings. This data can help you to identify problems early on, improve your site's design and functionality, and increase user engagement.
Userlytics is a great tool for understanding how your website is performing and for optimizing it for better user experience. It's also a great way to keep track of user feedback so that you can make changes as needed. So, if you're looking for an effective way to monitor site performance and user engagement, Userlytics is definitely the tool for you
It offers a wide range of features that can help you track your website's performance, including:
1. A conversion tracking system that helps you identify the lead source (pageview, landing page, email form or phone call), the conversion action (submitting a contact form, signing up for a mailing list or subscribing to an email course), and the outcome (confirmed or cancelled).
2. A Reporting feature that provides detailed reports on your website's performance, including: pageviews, unique visitors, leads generated, conversion rates and more.
3. An Analytics feature that allows you to track your website's traffic sources, demographics and other key data points.
4. A Goal Setting tool that helps you set goals for your website's conversion rate and other performance metrics.
5. A Customization feature that allows you to add your own customizations to all aspects of the Userlytics platform. This makes it easy to get exactly the data you need from your website without having tooodoo with code!


TryMyUI is a user interface design tool that lets you create mockups and user interfaces for your web or mobile app projects. When designing with TryMyUI, you can create realistic mockups that can be used as reference material during the development process. You can also use TryMyUI to test out different design ideas with users before finalizing your design. TryMyUI is available in both desktop and mobile versions and it is free to use.
TryMyUI is a handy tool that can help you troubleshoot and fix common issues on your website. It offers a variety of features that can help you to diagnose and fix common problems, including:
1. User experience - TryMyUI understands how users interact with your website, and uses this data to identify and fix issues that affect the user experience.
2. Technical issues - If your website is experiencing technical issues, TryMyUI can help you diagnose and fix them quickly.
3. SEO - By using TryMyUI's powerful seo tools, you can optimize your website for better search engine optimization.
4. Conversion rates - By tracking how users interact with your website and analyzing your conversion rates, you can optimize your marketing strategies accordingly.
5. Social media management - With TryMyUI's powerful social media tools, you can track and manage all of your social media accounts from one place.
TryMyUI is a great tool for anyone who wants to improve their website's overall performance. It offers a wealth of features that are easy to use and help you to solve common problems quickly and effectively


Optimizely is a tool that helps website owners optimize their web pages for better user experience. This tool can help with things like improving load times, optimizing images, and identifying and fixing errors on web pages. It also provides real-time data on how users are interacting with the page, helping website owners to make changes as needed.
Some of its key features include:
1. Segmentation - Optimizely allows you to segment your website's users by their browser, device, and region. This enables you to target your content and marketing efforts specifically to users who are most likely to convert.
2. A/B testing - With A/B testing, you can test different variations of your website's content or design and see which one results in the highest conversions. This is an effective way to find and fix issues that are causing low conversion rates.
3. Customization - You can customize the look and feel of Optimizely's interface to make it more user-friendly. This makes it easy for you to track and optimize your website's performance without having to learn complex coding procedures.
4. Reporting - Optimizely provides detailed reports that show you how your website is performing overall and how specific changes (such as modifications to your site's content or design) are affecting conversion rates. This makes it easy for you to make informed decisions about how best to improve your website's performance.


Crazyegg is a free online tool that helps you analyze and optimize the performance of your websites. It provides detailed information on a variety of SEO metrics, including traffic, conversions, and search engine ranking. Crazyegg is a valuable resource for all website owners who want to improve their website's performance.
It offers a number of features such as:
1. Website speed test - This allows you to check the speed of your website on various devices and browsers.
2. Website analytics - This allows you to see how your website is performing both in terms of traffic and conversion rates.
3. Website security - This allows you to check the security of your website and make necessary corrections where necessary.
4. Webmaster tools - This provides access to a range of tools that can help you manage your website more effectively. These tools include: settings, reports, and alerts.


So, here are the top 10 user testing tools that can help you conduct a structured test of new features and designs. Each tool has its own unique features, making it easy for you to choose one that suits your needs.
Having said all this, remember to always keep in mind the importance of ethics when conducting usability tests. If done correctly, these tests can lead to substantial product redesigns and improvements in customer satisfaction levels.