Userback is a web based platform for feedback collection, bug tracking and sharing that provides a solution for website owners, developers, and agencies to collect user feedback from web projects and share information about them with colleagues.
There is no definitive answer to this question as it depends on what you are looking for in a bug tracking application. If you are mainly interested in the features offered by Userback which is specific to bug reporting, you can go for it. But there are other tools out there with better features at much lesser price.
Let me give you some insights here:
Disbug is a bug reporting tool that much more features at a much lesser price. Here are some of the features of Disbug:
Disbug not only improves your internal QA process but also improves overall quality of the product by making you spend more time on development and less time on bugs.
With the all new Disbug widget, you can carry on your entire workflow without switching tabs. How cool is this?
Disbug has a free version. Have a look at it. Try it. You’ll not regret.