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How to use Monday.com for bug tracking and user feedback: Best Practices

-by
Akil Natchimuthu
,
Jul 18, 2022
How to use Monday.com for bug tracking and user feedback: Best Practices

Monday.com is a great tool for bug tracking and user feedback. It's a cloud-based software that makes it easy to collect data from users, track progress, and get feedback. Plus, it's easy to use - you can start collecting data right away! In this article, we'll show you how to use Monday.com to improve your bug tracking and user feedback process. Ready to get started? Let's go!


What is Monday.com?

Monday.com is a cloud-based software that makes it easy to collect data from users, track progress, and get feedback. It's easy to use - you can start collecting data right away!


How do I use Monday.com for bug tracking?

To start using Monday.com for bug tracking, first create a new project or open an existing project. Then, follow these steps:


1) Add your user stories and tasks to the project overview page . User stories are descriptions of what the user should be able to do, and tasks are the steps that users will need to take in order to complete the story.

2) Add a task for each user story you have . Each task should include a title, description, and a due date.

3) Add comments about each task , if necessary. This will help you track progress as well as gather feedback from your users.

4) Collect data from your users! Send them an email invitation to start working on the task, or set a timer and have them work on the task for a certain amount of time.

5) View your project data in real-time . On the project overview page, you will see a list of all collected data - including user feedback, progress updates, and error reports.


How do I use Monday.com for user feedback?

To start using Monday.com for user feedback, first create a new project or open an existing project. Then follow these steps:

1) On the project overview page, click the "Users" tab. This will display a list of all users who have worked on the project.

2) Click on any user to view their feedback comments and ratings. You can also rate each user's contribution on a scale from 1 (poor) to 5 (excellent).

3) View your data in real-time . On the "Data" tab, you will see updated information about how users are working on the project, their feedback ratings and comments, as well as any error reports that have been filed.


Benefits of using Monday.com

Monday.com offers a number of benefits for bug tracking, including:


- Its easy-to-use interface makes it simple to track and manage your bugs.

- The platform offers a variety of reporting and analytics tools to help you better understand the status and severity of your bugs.

- You can easily assign tasks to team members, and track their progress.

- The platform offers a wide range of integrations with popular bug tracking and software platforms, so you can easily share your bugs with other teams or collaborators.


Monday.com- Best Practices

To get the most out of Monday.com, follow these best practices:

- Assign tasks to team members based on their expertise and level of experience. This will help ensure that all bug reports are properly analyzed and addressed.

- Make sure you review user feedback comments and ratings as soon as they are filed, so that you can quickly determine which bugs need more attention.

- Use the reporting and analytics tools to gain a better understanding of how your users are interacting with your project. This will help you optimize the design and functionality of your project.

- Integrate Monday.com with other bug tracking and user feedback platforms to increase the efficiency and accuracy of your data.


Conclusion

We hope that you have found this blog helpful in understanding how to use Monday.com for bug tracking and user feedback. Monday.com offers a variety of features that can help you manage your bug tracking and user feedback effectively. By following the tips and guidelines provided, you can get the most out of your Monday.com experience!