Back to Blog Home

Jira workflow for efficient bug tracking: List of best practices

-by
Akil Natchimuthu
,
May 25, 2022
Jira workflow for efficient bug tracking: List of best practices

There's no doubt that bug tracking software is an essential tool that handles and manages every aspect related to bugs and issues encountered by the software system. However, as software and systems evolve rapidly, it becomes hard to keep up with the new additions and changes.


That's where tools like Jira come into play. Suited for running a virtual project management office and design studio, Jira helps you manage the flow of tasks, sign off user-requests, track time sheets and much more. In this blog article, we enumerate steps on how to build the perfect Jira work flow for bug tracking.


What is a bug and issue tracking tool?


Bug and issue tracking tools are essential for any software development team. They allow developers to record, track, and resolve bugs and issues as they are encountered. This can be a time-consuming and frustrating process, but with the help of a bug and issue tracking tool, it can be more streamlined and organized.


There are a variety of bug and issue tracking tools available on the market, and it is important to choose the one that is best suited for your team's needs. Some of the most popular options include JIRA, Trac, and Bugzilla. Each of these tools has its own strengths and weaknesses, so it is important to find one that will fit your team's needs.


Jira Software for bug tracking

Jira Software is a bug tracking and issue management software that has quickly become a popular choice for businesses of all sizes. Jira allows you to track and monitor all aspects of your project, from writing test cases to delivery. It also integrates with various other software applications, making it easy to keep track of all the various stages of your project.


Jira also has a feature called "Gantt charts" that make it easy to visualize the progress and timeline of your project. This makes it easy to identify and resolve any issues early.


Jira also has an "AJAX Issue Resolution" feature that helps you to resolve issues without having to wait for a response from a developer. In addition, Jira offers an "E-mail Notifications" feature that sends you an email notification whenever a change is made to a project within the system. This can be helpful in keeping you up-to-date on all the latest developments within your project.


Best practices in Jira for bug tracking

Jira is a great tool for managing bug tracking and other issues. Here are some best practices for using Jira for bug tracking:


1. Set up a dedicated bug tracker:

One of the key benefits of using Jira for bug tracking is its ability to track multiple projects simultaneously. However, it is important to set up a dedicated bug tracker if you want to use Jira effectively. This will help you keep all your project's issues in one place and make it easier to track progress and resolve problems.

Let me save you the process and introduce you to Disbug. It is a visual feedback tool that does wonders to improve your QA process. With it's in-bulit features such as annotated screenshots, screen recordings, automatic updation of technical logs and the smoothest integration with Jira can take your QA game to the next level.

JIRA + DISBUG= SAVE HOURS ON QA

Take a look at Disbug. Never hurts to take a peak!


2. Use "Gantt charts" for visualizing progress:

Gantt charts are a great way to visualize the progress and timeline of your project. This can help you identify and resolve any issues early.

This will help you to track all the bugs in one place, and it will make it easier to find and track the issues.


3. Use visual bug tracking tools:

Another great way to track bug progress is to use visual bug tracking tools. These tools make it easy to see all the issues and their statuses at a glance. This can help you resolve issues quickly and efficiently, without having to trawl through long lists of bugs.


4. Use "E-mail Notifications" for keeping you up-to-date:

Jira also offers an "E-mail Notifications" feature that sends you an email notification whenever a change is made to a project within the system. This can be helpful in keeping you up-to-date on all the latest developments within your project.


5. Use screenshots and videos to capture the bug in action:

Sometimes it can be difficult to capture a bug in action. However, using screenshots and videos can help you to better understand the issue and how to resolve it. This will make resolving problems much easier by helping you better understand the issue and how to fix it.


6. Use labels to categorize the bug:

Labels can be very helpful when it comes to categorizing bugs. This will help you to easily find the bug, and it can also help you track progress and resolve problems.


7. Use flags to mark important issues:

Jira also has a "Flags" feature that can be very helpful when it comes to tracking important issues. This feature can help you to quickly identify and track the most important issues.


8. Use filters to narrow down your search:

Jira also offers filters, which can be very helpful in narrowing down your search for bug information. This will help you to find specific information more easily, and it can also help you prioritise the issues and track their progress.


9. Use the "History" feature to track bug resolution:

The "History" feature in Jira can be very helpful when it comes to tracking bug resolution. This feature can help you to track the progress of your bugs, and it can also help you resolve problems more quickly.


Benefits of using Jira as a bug tracking software

Jira is a bug tracking software that allows you to keep track of all the bugs and issues in your project. This helps you identify problems before they cause any damage.

This article explains some of the benefits of using Jira as a bug tracking software:

  • It is easy to use and understand
  • No need for manual data entry
  • Provides reports, charts, and alerts to help you track progress
  • Has been around for years so it has evolved into an industry standard bug tracking tool
  • Integrates with other tools like Slack, Trello, Asana etc., so you can get access to all the information from one platform if needed.



Closing thoughts

Bug tracking is an important part of any software development project. Jira is a well-known and respected bug tracking tool, which makes it a great choice for many developers. Hope this article helped you find out the best practices by which you can immensely improve your QA.